Frequently Asked Questions (FAQs)

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What does the ThingCloudApp device do for me?
    • The ThingCLoudApp provides a developmental device for creating a custom, cloud-based IoT experience. The THING gives you a development platform to create!
    • It is pre-configured out of the box.  Power it up, and the cell modem will automatically connect to the cloud, and send data to your customized dashboard.
I don’t know much about development, how can Lab651 help me?

The ThingCloudApp Basic and Premium kits provide a set number of hours to help with development and support. If you need assistance in developing your proof of concept (POC), we have our 3-2-1 Workshops that are dedicated to fully vetting your concept and make it a reality.

Does ThingCloudApp come with any external sensors?
    • No, these would either be provided by clients or purchased at an additional cost
What happens if I use up all my support/customization hours and need more?
  • Lab651 can structure a time/material quote for ongoing support
What are the Features of the ThingCloudApp?
    • The LabTHING connects via Bluetooth 5.0 and LTE (cellular) Cat M1, there are 5 Analog and 5 Digital I/O, and 1 button, and 1 multi-color LED
What are the dimensions?
    • 2.75” x 1.5” (70 x 38 mm)
What are the different levels/plan types?
    • We offer two different plans
      • Basic Starter - Gives you 1 LabTHING, 8 hours of support/customization, integration with the Lab651 App, and 90 days of service and data retention. This kit is ideal for validation as a proof of concept. In other words: Will my idea actually work?
      • Premium Starter - Gives you 2 LabTHINGs, 24 hours of support/customization, integration with the Lab651 App, and 365 days of service and data retention. This kit is ideal for furthering your idea and validating the data over a longer period of time. 
What if I need more than 1 or 2 LabThings, can I add more to my system?
    • Additional LabTHINGs are available

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