User Experience Is Critical for Connected Products
They stressed that thinking about the user experience when adding connectivity to your invention is crucial. At the end of the day, building a relationship with and value for your customer is the primary reason you build these connected products. Adding a feature that involves technology and makes your customers less productive can have a huge impact on the adoption of your solution. On that point, Justin and Rodney highly recommended a book by Amber Case entitled “Calm Technology: Principles and Patterns for Non-Intrusive Design.” They ended their talk with a technology discussion about BLE, ZigBee, and Cellular, focusing on what technologies should be used and under which cases.
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